Privacy Policy

1. Scope of this policy

This policy applies to information collected through the platform website, applications, business collaboration tools, email and messaging features, invoicing and billing features, AI-assisted workflows, support interactions, and related services offered through StateBusinesses.org.

This policy does not override contractual or statutory obligations that apply separately to specific industries, regulated data, employment records, or financial records handled by users of the platform.

2. Information collected

The platform may collect the following categories of information, depending on how services are used:

• Account and profile data: business name, username, contact information, billing contact details, profile content, branding assets, and settings.
• Operational content: posts, messages, emails, attachments, invoices, listings, portal content, support requests, calendar items, signatures, folders, tags, and related workflow data.
• Usage and device data: logs, browser and device information, timestamps, IP-derived technical information, interaction data, and security telemetry.
• Payment and transaction data: plan selection, transaction history, wallet activity, payout details, and payment status information, typically with the help of payment processors and banking partners.
• Support and communications data: support requests, replies, account notices, and service communications.

3. How information is used

The platform uses collected information to operate, secure, improve, and support services. This includes:

• Creating and administering accounts.
• Rendering business profiles, portal workspaces, emails, marketplace listings, and invoices.
• Processing payments, subscriptions, wallet flows, and withdrawals.
• Providing search, notifications, filtering, tags, folders, and other productivity features.
• Maintaining security, enforcing acceptable-use rules, preventing fraud, and investigating abuse.
• Responding to support tickets, product issues, and service inquiries.
• Analyzing service performance and improving reliability, usability, and feature quality.

4. AI and automated processing

When users invoke AI features such as summarization, rewriting, transcription, or drafting assistance, the platform may process the submitted prompt, draft text, or related context to generate a response. AI outputs may be influenced by the input provided, the selected mode, and the technical provider serving the request.

• AI features are intended to assist workflow efficiency, not replace human review.
• Users should avoid submitting information they are not authorized to process through AI tools.
• AI outputs may be logged or processed as needed for rate limiting, abuse prevention, troubleshooting, service integrity, and feature improvement.

5. Communications data

If you use the platform’s email, messaging, notification, or support features, the platform may process message metadata, sender and recipient information, message content, attachments, organization settings, and related delivery or status information as necessary to operate those services.

Email rules, signatures, blocked-sender settings, spam handling, and notification preferences are treated as operational settings used to execute the workflow selected by the account owner or authorized user.

6. When information is shared

The platform may share information in the following circumstances:

• With service providers and infrastructure vendors that help operate hosting, AI access, communications, storage, analytics, payment processing, or support functions.
• With other users or invited participants when your use of a service is intended to share information, such as portals, messages, invoices, marketplace listings, or email communications.
• When required to comply with law, legal process, court order, regulation, or a valid government request.
• To protect rights, security, users, the platform, or the public from fraud, abuse, or imminent harm.
• As part of a merger, acquisition, financing, restructuring, or asset transfer, subject to appropriate confidentiality handling.

The platform does not state that it sells personal information in the ordinary course of operating the service through these pages. If a jurisdiction requires additional disclosures, those disclosures may be provided separately.

7. Security and retention

The platform uses reasonable administrative, technical, and organizational safeguards intended to protect data against unauthorized access, misuse, loss, or alteration. No online service can guarantee absolute security.

Information is retained for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, maintain security records, and support legitimate business operations. Retention periods may vary depending on data type, plan status, contractual commitments, and legal requirements.

8. User choices and controls

Users may be able to update profile information, adjust settings, change signatures, manage blocked senders, configure rules, edit marketplace or portal content, and revise billing details directly within the platform.

• Account owners are responsible for the accuracy of data they submit and maintain.
• Some information may remain in backups, logs, accounting records, or operational archives for a limited period after deletion requests or account changes.
• If you need workflow help rather than a privacy explanation, use the User Guide.

9. International transfers

Depending on hosting location, service providers, and business use patterns, information may be processed or stored in jurisdictions outside your own. Where required, the platform may rely on contractual safeguards, provider commitments, or other lawful transfer mechanisms recognized by applicable law.

10. Children’s privacy

The platform is designed for business and organizational use and is not directed to children. The platform does not intend to knowingly collect personal information from children in a manner that would violate applicable law. If a user believes such information has been submitted improperly, they should contact the platform through the available support channels.

11. Policy updates

This Privacy Policy may be updated from time to time to reflect service changes, legal requirements, or operational improvements. Updated versions become effective when posted unless a later effective date is stated.