Terms of Service

1. Acceptance of these terms

By creating an account, accessing the platform, or using any service provided through StateBusinesses.org, you agree to these Terms of Service and to the Privacy Policy. If you do not agree, do not use the platform.

These terms apply to visitors, registered businesses, account administrators, team members, invited portal participants, and any other party using the platform through an authorized account.

2. Eligibility and account responsibility

You must be authorized to act for the business or organization associated with the account you create or manage. You are responsible for keeping login credentials secure and for all activity that occurs under your account, including actions taken by authorized users, employees, contractors, or invited collaborators.

• Provide accurate registration and billing information.
• Keep contact details current so notices and service updates can reach you.
• Promptly notify the platform if you suspect unauthorized access or account misuse.

3. Platform services

The platform may include AI assistance, business email, messaging, calendars, marketplace tools, invoicing, wallet and billing features, client portals, team portals, notifications, and related workflow services. Features can vary by subscription plan, business configuration, availability, and administrative settings.

Access to some features may require additional setup, verification, payment, or approval. The platform may change, improve, add, limit, or remove services over time.

4. Acceptable use

You may use the platform only for lawful business and organizational purposes. You may not use the platform to violate law, rights, contracts, privacy, or security obligations.

• Do not upload, send, publish, or store unlawful, fraudulent, infringing, defamatory, or deceptive content.
• Do not use the platform for phishing, malware delivery, spam campaigns, or unauthorized bulk outreach.
• Do not attempt to interfere with platform security, availability, routing, rate limits, or access controls.
• Do not impersonate another person, company, or service, or misrepresent your business identity.
• Do not use automated means to scrape, copy, or extract platform data beyond authorized product behavior.

5. Business content and data

You retain responsibility for the data, communications, listings, files, messages, AI prompts, invoices, email drafts, and other material you submit to or manage through the platform. You represent that you have the right to use and share that content.

You grant the platform the limited rights necessary to host, process, transmit, store, display, and secure your content in order to operate the services you request. This includes rendering emails, indexing messages for search, processing invoices, supporting portal collaboration, and generating AI-assisted outputs based on your instructions.

6. AI-assisted features

AI features are provided to help you summarize, rewrite, draft, organize, and reason faster, but AI-generated output may be incomplete, inaccurate, or unsuitable for your particular situation. You remain responsible for reviewing all AI-assisted output before relying on it for legal, financial, contractual, compliance, customer-facing, or high-risk decisions.

• Do not treat AI output as legal, accounting, tax, medical, employment, or other regulated professional advice.
• Review rewritten or summarized text before publishing, sending, or operationalizing it.
• Use caution when entering confidential, regulated, or third-party personal data into AI workflows.

7. Email and communications services

If you use the platform’s email, messaging, or notification features, you are responsible for the communications sent through your account, including recipient selection, message content, attachments, signatures, rules, automated settings, and blocked-sender decisions.

• Use business email tools only for authorized communications.
• Do not send unlawful spam, phishing, or deceptive communications.
• Comply with applicable marketing, consent, recordkeeping, and communications laws.
• Review AI-assisted email drafts and subject suggestions before sending.

8. Billing, plans, and payments

Paid features may require an active subscription, a wallet balance, approved billing details, or successful payment processing. Plan descriptions, limits, and pricing may change prospectively. Your continued use of a paid service after a renewal or plan change is subject to the pricing and feature set then in effect.

• You authorize the platform and its payment partners to process charges tied to your selected plan or authorized transactions.
• You are responsible for taxes, duties, bank charges, chargebacks, and payment disputes associated with your account unless applicable law requires otherwise.
• Wallet release timing, payout processing, and related operational controls may depend on anti-fraud, risk, or banking review steps.

9. Third-party services

The platform may depend on third-party providers for infrastructure, authentication, email routing, AI model access, analytics, payment processing, file storage, or other operational capabilities. Those providers may have their own terms, technical limits, or service interruptions. The platform is not responsible for services or content controlled by third parties beyond the platform’s reasonable control.

10. Availability and changes

The platform aims to remain available and useful, but uninterrupted or error-free operation is not guaranteed. Maintenance, upgrades, dependency issues, abuse controls, security incidents, or infrastructure events can affect availability, speed, or functionality.

The platform may modify interfaces, workflows, feature names, plan structure, or service access as part of ongoing product development.

11. Suspension and termination

The platform may suspend, limit, or terminate access if it reasonably believes you violated these terms, created legal or security risk, failed to pay required fees, or misused platform services. You may stop using the platform at any time, subject to any billing or contractual commitments already incurred.

Sections that by their nature should survive termination, including payment obligations, limitations of liability, disclaimers, and dispute-related provisions, remain effective after access ends.

12. Disclaimers

The platform and all services are provided on an “as is” and “as available” basis to the maximum extent permitted by law. No guarantee is made that services will always be uninterrupted, secure, accurate, complete, or suitable for every business use case.

To the maximum extent permitted by law, all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, are disclaimed.

13. Limitation of liability

To the maximum extent permitted by law, the platform, its operators, affiliates, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or loss of goodwill arising from or related to your use of the platform.

Where liability cannot be excluded, the total aggregate liability for claims related to the platform will be limited to the amount you paid to the platform for the affected service during the 12 months preceding the event giving rise to the claim, unless a different limitation is required by applicable law.

14. Governing law and updates

These terms are governed by the laws applicable to the entity operating the platform, without regard to conflict-of-law principles, except where mandatory local law requires otherwise. If any provision is found unenforceable, the remaining provisions remain in effect.

The platform may update these terms from time to time. Updated versions become effective when posted unless a later effective date is stated. Continued use after an update takes effect means you accept the revised terms.